The Altgurl.com money back guarantee !

Taking the worry out of online shopping !

 We 100% Refund:
  • Incorrect shipments
  • Flawed or Damaged items. Poor Quality & related issues
  • Lost in transit when verified by final delivery carrier
Not Accepted for refund:
  • Incorrect Size Choices. Exchange only.
  • Multiple choices for the purpose of “at home” selecting.
  • Items lost or stolen at point of delivery. Delivery deadlines not requested at time of purchase.
  • Please Note: Items may appear different in respect to texture or color depending on your viewing device. Customers are responsible for reading product descriptions
  • Intimate apparel
Exchanges
  • Exchanges are accepted in some cases. Customers may be responsible for the cost of a restocking charge not to exceed 50% of the original purchase price in lieu of return shipping
All requests must be made within 3 days of receiving your purchase. Please message us with your refund / exchage request complete with the reason and supporting evidence. Always provide three clear images of the garment showing areas and nature of concern. Our #1 priority is your satisfaction. Always contact us with your concerns. On average we respond back in minutes to 24 hours! Contact Us Here